Privacy Policy

1. Introduction

WiseFido Technologies ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.wisefido.com and interact with our services.

2. Information We Collect

2.1 Information You Provide

When you use our contact forms or request information, we may collect:

• Name and contact information (email address, phone number)
• Organization or company name
• Job title or role
• Message content and inquiry details

2.2 Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and device information
• Browser type and version
• Pages visited and time spent on pages
• Referring website addresses

3. How We Use Your Information

We use the collected information for:

• Responding to your inquiries and requests
• Providing information about our products and services
• Improving our website and user experience
• Sending marketing communications (with your consent)
• Analyzing website usage and trends
• Complying with legal obligations

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who help us operate our website and business
• Business Partners: When necessary to fulfill your requests
• Legal Requirements: When required by law or to protect our rights

5. Data Security

We take the security of your personal information seriously and implement comprehensive technical and organizational measures to protect it:

Technical Security Measures:

• Encryption: SSL/TLS encryption for all data transmission between your browser and our servers
• Secure Hosting: Industry-standard secure hosting infrastructure with regular security updates
• Access Controls: Role-based access controls and multi-factor authentication for administrative access
• Data Minimization: We only collect and retain information that is necessary for specified purposes
• Regular Audits: Periodic security assessments and vulnerability testing
• Backup Systems: Secure backup procedures to prevent data loss

Organizational Security Measures:

• Staff Training: Regular security awareness training for all employees
• Confidentiality Agreements: All staff sign confidentiality agreements
• Incident Response: Established procedures for responding to security incidents
• Vendor Management: Careful vetting and monitoring of third-party service providers

Data Breach Notification:

In the unlikely event of a data breach that may affect your personal information, we will:

• Notify affected individuals within 72 hours of discovering the breach (as required by GDPR)
• Notify relevant regulatory authorities as required by law
• Provide information about the nature of the breach and steps being taken
• Offer guidance on protecting yourself from potential harm

Your Role in Security: You can help protect your information by:

• Using strong, unique passwords
• Not sharing login credentials
• Keeping your devices and browsers updated
• Being cautious about phishing attempts
• Logging out after using shared devices

6. Your Privacy Rights

You have the right to:

• Access: Request access to your personal information
• Correct: Request correction of inaccurate information
• Delete: Request deletion of your personal information
• Opt-Out: Unsubscribe from marketing communications
• Object: Object to processing of your personal information

To exercise these rights, please contact us at sales@wisefido.com

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content.

Types of Cookies We Use:

Managing Your Cookie Preferences:

• Cookie Banner: You can adjust your preferences through our Cookie Settings banner that appears on your first visit
• Browser Settings: Most browsers allow you to refuse cookies or delete existing cookies through their settings
• Third-Party Opt-Out: You can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on

8. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to opt-out of the sale of personal information. We do not sell personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our website after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: